My microphone isn't working or I can't hear my coach

If your microphone won't start recording or you can't hear Noam, Ayala, Yarden, Eitan, or Oren, here are the quickest fixes.

If the microphone won't turn on

1. Check the address bar in your browser (Safari, Chrome, or Edge) for a microphone or lock icon.
2. Make sure Microphone is set to Allow for `app.verbalta.com`.
3. On iPhone or iPad, also check Settings > Safari > Microphone (or Settings > Apps > Safari) and make sure microphone access is allowed.
4. Refresh the page and tap the microphone button again.

If you can't hear your coach's voice

• Tap Play under the message: if your browser blocked automatic playback before you interacted with the page, tap the Play button right under your coach's Hebrew line.
• Check Silent Mode on iPhone: flip the side ring/silent switch or turn up your media volume. Connecting AirPods or headphones bypasses the silent switch immediately.
• Hebrew speech taking a short break: if you see a message that Hebrew practice is taking a short break, the voice service is temporarily updating. Your progress and setup are saved, and you can try again in a moment.